People who have suffered material losses due to unnoticed notifications on the “Latvija.gov.lv” website will receive compensation, said the Minister of Smart Administration and Regional Development Inga Bērziņa (New Unity) on December 13.
On Friday, December 13, Bērziņa met with the Director of the National Digital Development Agency, Jorens Liops, to hear the initial assessment of the service’s inspection of the problem caused by the e-address notifications.
She urged the victims to submit their complaints to the Agency in order to establish the facts and the amount of compensation needed.
So far, 10 applications have been received.
However, clarifications are awaited from the persons responsible by December 16. Bērziņa pointed out that the persons responsible have been identified.
In spring 2024, the State Digital Development Agency (VDAA) invited citizens to verify their e-mail address on the “Latvija.gov.lv” portal, to which they receive notifications about messages received via the official e-address. The validation process was necessary to ensure that the data on “Latvija.gov.lv” was up-to-date.
Social media posts show that in some cases citizens have not noticed the invitation to confirm their updated email address, have ignored the invitation, or have not been able to confirm their email address due to technical reasons. As a result, some people find themselves in an unenviable situation. For example, a post on the social networking site “X” caused a lot of controversy because it even led to the liquidation of a company, while someone else’s unpaid traffic fine tripled and was handed over to a bailiff because residents were not being notified of messages sent out by the authorities.
In response to public outrage, the Minister for Smart Administration and Regional Development, Inga Bērziņa (New Unity), instructed the VDAA to restore e-address notifications to unverified e-mails.
